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DELIVERY &
RETURNS

All of the information regarding delivery and returns is below, however if you have a question please get in touch and I'd be happy to help.

DELIVERY

Delivery turnaround for most orders is within 5-10 working days (Mon-Fri) of the date the order is placed and payment is made, this can be slightly longer if it's a particularly large or complex request, or if it is mid wedding season in a busy period, but you will be made aware of this when you place your order. Delivery prices vary depending on size and weight of the parcel. Discounts on bulk orders will be applied to the order total only, delivery will be charged at full rate unless you have a discount code/offer that applies to delivery. You will receive a tracking number with all orders upon confirmation of your order being dispatched, orders will arrive between 1-4 working days (Mon-Fri) from being dispatched.

RETURNS & EXCHANGES

Returns on any bespoke or personalised items are not accepted unless the product received is faulty, damaged, or different to the artwork approved by the customer at the time of ordering.

Exchanges are not accepted except in extenuating circumstances, please contact Simply4you to discuss if this is something you require.​

On faulty or damaged goods, customers may either request a replacement free of charge from Simply4you, or a refund will be given (the amount refunded is at the discretion of Simply4you on a case-by-case basis), customers will not be granted both of these options, to receive a full refund all items must be returned to Simply4you before the refund is processed.

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EMAIL

hello@simply4you.co.uk

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TELEPHONE

+44 (0)7990 076 712

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WHATSAPP

+44 (0)7990 076 712

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MESSENGER

@simply4youx

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